Falez — Real Care, Trusted Quality

Privacy Policy

Last updated: October 19, 2026

This page explains how data is used in the FALEZ store on falezeg.com. FALEZ is a product of Al Wafaa Cosmetics Factory.

Order and account data

When you place an order, the store receives the data you enter, such as your name, phone number, email address, billing and delivery address, products, quantities, and order notes. This data is used to process the order, communicate about it, execute the delivery, and provide customer service. When you create an account, your account details are used to manage access to it and view associated orders.

Payment and delivery

When choosing cash on delivery, this method does not require entering bank card details on the order form. Delivery requires the use of your name, contact information, address, and necessary shipment details, which may be provided to the delivery person to fulfill your order.

Cookies and technical data

This website uses cookies and similar technologies to process shopping carts, log in, and remember your language. Technical data such as your connection address, device type, browser, pages, and interactions may be processed to operate the website and understand its usage.

Measurement and external services

The website's pages upload tags for Google, Meta, and Microsoft Clarity services to measure traffic, engagement, performance, or ad results. These services may process technical and usage data according to their own settings and policies. Hostinger hosts the website and its operational data. When accessing our social media accounts, the policies of the platform you are accessing also apply.

Review the service policies: Google، Meta، Microsoft.

Browser choices

You can manage or delete cookies and block third-party services from your browser settings and privacy tools. Blocking necessary cookies may affect the shopping cart, login, or language memory. Deleting cookies does not delete your order history in the store.

Retaining data and related requests

The store's current settings do not specify a fixed automatic deletion period for order and account records. To inquire about, view, correct, or delete your data, please contact us using the methods below. Verification of your identity and linking the order to the correct account or order may be required, and some records related to order fulfillment or accounting may need to be retained. Submitting a deletion request does not guarantee immediate deletion of records or backups.

Contact us

e-mail: falezeg@gmail.com

Phone: 00201037240149 — 00201062351436